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Shop Policies

  

Shipping.

Processing time.

This is the time I need to prepare your order and get it redy for shipping. For details, see individual items.

Estimated shipping times.

United Kingdom: 3-5 business days

North America: 2-4 weeks

Europe: 3-5 business days

Australia/New Zealand: 2-4 weeks

I'll do my best to meet these shipping estimates, but can't gaurentee them. Actual delivery time will depend on the shipping method you use and can be affected by industrial action and adverse weather conditions.

Customs and Import taxes.

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Returns and Exchanges.

I glady accepty returns, exchanges and cancellations.

Contact me within: 14 days of delivery

Ship items back within: 30 days of delivery

Request a cancellation within: 2 days of purchase.

The following items can't be returned or exchanged:

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

* Custom or personalised orders

* Intimate items for (health / hygiene reasons)

* Items on sale

Conditions of return.

Buyers are responsible for return shipping costs. If the item is not returned in it's original condition, the buyer is responsible for any loss in value.